Service hubs

Strovolos

Athalassa 84, 2012, Strovolos

77771090 (Contact - Disruptions)
+357 22747080 (Tel. for international residents)

Evrychou

Griva Digeni 11, 2831, Evrychou

77771090 (Contact - Disruptions)
+357 22747080 (Tel. for international residents)

Palechori

Michalaki Karaoli 2, 2745, Palechori Orinis

77771090 (Contact - Disruptions)
+357 22747080 (Tel. for international residents)

77 77 1090

Disruptions - Communication

+357 22 747080

Calling from abroad

Customer Service

Athalassa Avenue 84 2012 Strovolos
P.O. Box 21943, 1515 Nicosia

Αποκλειστικά για Θέματα Eξυπηρέτησης Κοινού

Αποκλειστικά για Τεχνικά Θέματα Ύδρευσης

Αποκλειστικά για Τεχνικά Θέματα Αποχετεύσεων

Αποκλειστικά για Θέματα Οικοδομικής Αδειοδότησης

Αποκλειστικά για Θέματα Πολεοδομικής Αδειοδότησης

Αποκλειστικά για Θέματα Λογιστηρίου

Αποκλειστικά για Θέματα Τιμολογίων Ύδρευσης και Αποχέτευσης

Communication forms

Ηλεκτρονική Επικοινωνία

Water and Sewerage Directorate
Public Service Centre
Development Licensing Directorate
Public Service Centre
Visits to Officers / Technicians
Administration, Directorate General, Financial Services Directorate, Internal Audit Unit and Administrative Support
Directorate of Water Supply, Sewerage and Solid Waste Management and Directorate of Licensing and Development

Contact Form

For Customer Service issues

Exclusively for issues concerning:

– Registration of a direct debit order for the Water Account (attach the Form EOA-W003)
– Revocation of a direct debit order (attach the Form EOA-W004)
– Request for electronic receipt of invoices (attach the Form EOA-W002)
– Request for reduction of water abstraction charges after a leak (to attach the Form EOA-W008)
– Request for Transfer of Water Bill to a New Owner
– Request for debt settlement

For technical issues of the Water Service

Exclusively for Technical issues of the Water Service:

– Information about new water meter installation/movement
– Information for installing an individual water meter
– Information for installing an additional water meter
– Information about water meter checking

For technical issues of the Sewerage Service

Exclusively for Technical Issues of the Sewerage Service:

– Information on Issuing a Construction Permit
– Determination of Connection Point (to be attached to the topography)
– Information on Construction of an Additional Connection
– Update on required Construction Specifications

For Building Permit issues

Exclusively for Building Permit issues

For planning permission issues

Exclusively for Urban Planning issues

For accounting matters

Exclusively for Organization Accounting matters

For Incorrect Measurement Issues

Exclusively for issues concerning:

– Incorrect Measurements (attach a photo of the meter),

– General Information for Water and Sewerage Bills (please indicate the Civil Identification Number and Invoice Number)